We have 1 position(s) available
Goods Out Supervisor
Scarborough
Job Title: Goods Out Supervisor
Hours: Full Time
Contract: Permanent
Location: Head Office, Scarborough
Job Overview:
To oversee the day to day running of the orders and dispatch teams and ensure standards and company policy are always maintained. To take control of the development of all teams under your remit through training and mentoring. Including development of new standard operating procedures (SOP’s) and induction process. Act as a conduit between Customer Service and the Orders/Dispatch teams to ensure the highest and most efficient level of service is delivered. Carry out and ensure compliance within the main warehouse through weekly and monthly audits and inspections. Support the Operations Manager as required to meet broader business objectives.
Essential Duties and Responsibilities:
● Report directly to the Operations Manager
● Direct and lead staff in line with business objectives and personal targets
● Monitoring of individual and team performance and set objectives for team leaders to manage staff performance
● Review, develop and grow the training capabilities of each team to ensure consistency in standards
● Monthly reporting of agreed personal KPI’s
● Setting of Team Leader KPI’s
● Responsibility for ordering of consumables for Orders/Dispatch
● Development, review and maintain a housekeeping checklist for Orders/Dispatch team leaders
● Monitor Sickness and Absence by department and report weekly on actions taken, where required by team leaders
● Assist with HR functions as and when required. Not limited to recruitment, disciplinary process, counselling, and inductions
● Develop, deliver, and monitor standards and performance documentation for Orders/Dispatch
● Assist with coordinating sale rotas as and when required in line with company policy
● Sign off Holidays in line with company policy
● Attending meetings to discuss department targets and set new objectives/goals.
● Liaise with any other departments within the business as and when required
● Overall responsibility to deliver performance management and appraisals for Orders/Dispatch teams (including team leaders)
● Any other reasonable request as directed by the Operations Manager
Personal Specification
Essential:
● Strong and confident personality
● Excellent communication skills
● Detail orientated and analytical
● Demonstratable experience in a leadership role for minimum of 2 years
● Disciplined and able to work to tight, fluctuating time frames
● Excellent problem solver and able to prioritise tasks
● Honest and loyal
● Proven experience in delivering training
● Knowledge of HR policies and best practice
● Ability to be flexible with rota hours, where required to meet business need
Desirable:
● Ability to produce and present data in various Microsoft formats
● Previous experience of stock movement practices
● Ambition to progress within the company
● Creative thinker
● Good negotiation skills
● Working knowledge of Health & Safety
Who are Mainline Menswear?
Mainline Menswear is one of the largest independent retailers of men’s designer clothing in the UK, carrying all of the biggest names in the world of fashion and clothing. Based in Scarborough, North Yorkshire the company continues to grow substantially, with new jobs in fashion being continually created as the business continues to move forwards.
If you think you would like to become a key part of Mainline Menswear’s ongoing growth plans then we would love to hear from you. Browse the various departments to find the perfect job or career for you.
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