We aim to process all returns within 7 working days of the order being received into our Warehouse.
Refund Processing Times:
- Credit/Debit Card - 3 to 5 working days dependant on your bank.
- PayPal and Amazon Pay - 3 to 6 hours and goes into the PayPal or Amazon Pay account you paid with.
- By Now Pay Later - Either reduces outstanding invoice payments or is refunded back to your credit/debit card. Please contact the provider for more information.
Exchange Processing Times
- Once your exchange has been set up you will receive an email confirmation with your new order number and a second email containing your new tracking details.
- Please note that all exchanges are delivered to you using DHL so transit times will be dependant on location.
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